Terms & Conditions of Use
TERMS & CONDITIONS
By the use of this website and the company's services, customer agrees to the terms and conditions of use, travel, and booking as contained in the following paragraphs. Call the travel agency if you have any questions.
We’re here to help you book your trip. These terms and conditions together with any other documents we give you (the "Agreement") describe what you are legally entitled to expect from us when you book your trip through us, in addition to important obligation you make as a customer that effect your legal rights. The terms "we", "us" and "our" and “Travel With Great Company” refer to UniquelyU Enterprises, Inc. d/b/a Travel With Great Company. The term "you" refers to the customer visiting our website, and/or booking a reservation through us.
Your Acceptance of these Terms and Conditions
By booking your arrangement with us, you are agreeing to be bound by the terms of this Agreement and any additional terms and conditions of any Supplier that are applicable to your booking, travel arrangements. You agree on behalf of yourself and those you represent to comply with all such terms and conditions, including the payment of all amounts when due.
You agree that any violation of any such terms and conditions may result in (a) the cancellation of your reservation or purchase, (b) your forfeiture of any monies paid for your reservation or purchase, (c) you being denied access to the applicable travel related product or service, and (d) our right to debit your account for any costs we incur as a result of such violation.
You represent and warrant that (a) you are of sufficient age to use our services and website and can create binding legal obligations in connection with your use, (b) you are legally authorized to act on behalf of those you represent and accept these terms and conditions on their behalf, and (c) the information supplied by you or members of your group is true and correct. You are responsible for informing such other persons of all terms and conditions applicable to their travel arrangements. You understand that you are financially responsible for any use of our services or website by you and those for whom you make bookings.
You acknowledge and agree that we may change these terms and conditions from time to time and that those changes become effective immediately. You agree to be bound by the terms and conditions that are in effect at the time of your travel. You agree that is your responsibility to be familiar with these terms and conditions and to check back from time to time for any changes.
Scope/Agency. Travel With Great Company is acting as a mere agent for suppliers in selling travel-related accepting services, or in accepting reservations or bookings for services that are not directly supplied by this Travel Agency (such as air and ground transportation, hotel accommodations, meals, tours, cruises, etc.). Travel Agency, therefore, shall not be responsible for breach of contract, failure to provide a refund, failure to comply with any laws such as the Americans with Disabilities Act (ADA), or any intentional or negligent actions or omissions on the part of such suppliers, which result in any loss, damage, delay, inconvenience or injury, or death to travelers or travelers' companions or group members. Unless the term "guaranteed" is specifically stated in writing on your tickets, invoice, or reservation itinerary, Travel Agency does not guarantee any of such supplier's rates, bookings, reservations, connections, scheduling, or handling of baggage or other personal effects. Travelers have done due diligence, are aware of the quality of the hotel accommodations chosen, and agree that Travel Agency will not be responsible if they are not satisfied.
Booking/Payment: Travel With Great Company, after working with you on your trip details, will provide a proposed itinerary. Travel With Great Company will work with you on any first draft changes if required. We require a minimum $250 per person deposit to hold reservations. This deposit is due after the first set of changes to a proposal. After any changes are made, you will then receive your final itinerary with an invoice and other important travel information. This invoice is subject to change until you receive confirmation that your travel is booked. Travel With Great Company charges a professional services fee which begins at $150 per reservation. This fee will be estimated during your complimentary consultation call with a minimum payment due prior to travel planning and design work beginning. The final fee will be included in the quote on the proposal and on your invoice. Some tours and airlines will require a larger or payment in full to hold your booking. Customer will be notified if a larger deposit is required. Deposits are NON-REFUNDABLE, unless stated otherwise in the Terms & Conditions of the Service Provider(s).
The final payment MUST be received NO LATER THAN 45 days prior to departure. Final payments are not automatically charged. Please note your calendar of this final payment date as reminders may not be sent, however we try to send reminders about a week before it’s due. You must go to http://www.uniquelyutravel.com/ on the date you'd like the payment to be posted. Travel With Great Company is not responsible for cancellations due to payments made after this date. Late fees will apply. Travel With Great Company reserves the right to cancel the booking without further notice and without refund of deposit.
Once payment for your trip is processed, you will receive i) a receipt and ii) a checklist of items for you to review travel documents. Please review documents carefully and promptly as we will not be responsible for any errors. It is your responsibility to review all travel documentation and alert us as soon as possible with any corrections.
Credit Card Bookings: Travel With Great Company should be advised of your credit card number when making your reservation. For security purposes, we are required to collect a signed authorization including the customer’s credit card billing address, card expiration date and the customer verification code every time a payment is applied. Credit Card fees may apply. Please note that we will request authorization from you for each payment that is made. For example: If you are making an initial deposit followed by additional payment(s) we will request that you authorize use of your credit card for each payment and we will send a receipt for each payment. Your authorization is a binding agreement for us to charge your card and as such you waive any right to chargeback in the case of cancellation for any cause whatever, including a Force Majeure event, as defined herein, and agree to refund policies and procedures as outlined in these Terms and Conditions.
Exchange Rates: Travel With Great Company quotes prices in US currency, based on the exchange rates for the respective foreign currency for US Service Providers, as well as Euros or other country's currencies from Inbound Tour Operators (Those Service Providers in foreign countries) which Travel With Great Company uses to arrange your Travel Related Services. Exchange rates are subject to fluctuation. Customer's exchange rate is only fixed when full payment is made, unless otherwise noted on Customer's itinerary. Any price that Travel With Great Company quotes is subject to change without notice until full payment is made, unless guaranteed in writing with a specific expiration date.
Late Fees: Final payments not received prior to the due date above will incur a $25 per person late fee. All reservations are subject to cancellation and hotel penalties as described above if final payment is not received on the due date. Late fees are not covered by the travel insurance and are always non-refundable.
We reserve the right to refuse a booking without giving any reason and shall in that event return any deposit received.
Booking Accuracy and Legal Names: Passenger is required to immediately review all aspects of their booking to verify (but not limited to): passenger names, mailing address, email address, telephone number, date of birth, pricing, airfare, arrival/departure airports, accommodations, and organized activities on your booking receipt. Please notify us immediately if any omissions and/or corrections are needed regarding the booking details. Passenger(s) voluntarily assumes full & sole responsibility for any and all risks and/or costs involved with failure to report such errors and/or omissions. Passenger is required to verify the accuracy of the passenger’s LEGAL first & last names. It is mandatory that guest names be identical to the Passenger(s) LEGAL first and last names and identical to the names as they appear on booking and travel documents.
Destinations: Travel to certain destinations may involve greater risk than others. Travel With Great Company urges customers to remain informed on a daily basis as to current news events, as well as to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov.
BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, TRAVEL WITH GREAT COMPANY DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. CUSTOMER’S PARTICIPATION CONSTITUTES ACCEPTANCE OF SUCH EVENTS AT CUSTOMER’S OWN RISK.
Travel Documents: Traveler assumes complete and full responsibility for, and hereby releases Travel With Great Company from, any duty of checking and verifying any and all passport, visa, vaccination, or other entry requirements of each destination. It is the responsibility of each Customer to obtain and carry a valid passport, visa(s), and all other documents required by applicable government regulations. When traveling domestically or internationally, the U.S. Transportation Security Administration (TSA) and U.S. Department of Homeland Security (DHS) advise that everyone carry at least two forms of acceptable identification in order to board a flight. Acceptable identification can be found at http://www.tsa.gov/traveler-information/acceptable-ids. The name, date of birth and gender that appears on the identification card must exactly match the same such data that is listed on airline ticket(s) and booking records.
You and any minors traveling with you must be in possession of a machine-readable passport valid for 6 months after their trip return date along with applicable visas. Some countries require that your passport have two to four blank visa/stamp pages. Some airlines will not allow you to board if this requirement is not met. For information about passport requirements you can visits the State Department’s website at https://travel.state.gov/content/travel/en/passports.html. In some countries you may be subject to entry (reciprocity) fees and/or departure taxes/ exit fees which will be collected at the airports upon entry/departure by local government authorities. Please note that entry to any country may be refused even if the required information and travel documents are complete.
Visas: Some countries require visas to enter. Without a valid visa, you may be denied entry into the country. You can find out if you need a visa by visiting the embassy website of the country you'll be traveling to. Although you can always contact us with questions it is your responsibility to ensure you have all the proper travel documents, to include your visa(s).
Children Traveling with One Parent, or Someone Who is Not a Parent/Legal Guardian, or Children Traveling in a Group: Foreign border officials may require custody documents or written consent from the other parent/both parents. Requirements vary by country, so if this applies to anyone in your traveling party please research the requirements and leave prepared.
Health: Recommended inoculations for travel may change and you should consult your doctor for current recommendations before you depart. It is your responsibility to ensure that you meet all health entry requirements, obtain the recommended inoculations, take all recommended medication, and follow all medical advice in relation to your trip. Inoculation requirements can be found on the Center for Disease Control website at https://www.cdc.gov/.
Disinsection: Most countries reserve the right to disinsect aircraft if there is a perceived threat to public health, agriculture, or environment. While this is not a common practice, we want you to be aware that it is a possibility. This process includes the following: (1) spray the aircraft cabin with an aerosolized insecticide while passengers are on board or (2) treat the aircraft's interior surfaces with a residual insecticide while passengers are not on board. For more information you can visit the U.S. Department of transportation website at: https://www.transportation.gov/airconsumer/spray.
Cancellation: In the event that you do not pay for booking specified within the time limits specified above we reserve the right on our own behalf and on behalf of the operator/service provider to cancel your booking, or not to confirm the final booking with the operator, in either case without further notification to you. If this occurs, then the initial deposit will not be refundable, and the balance of any further money paid by you for the booking will be dealt with in accordance with the operator/service provider’s terms and conditions and any applicable law.
Cancellation must be received by Travel With Great Company in writing. If you cancel a booking for any reason there will be no refunds issued by Travel With Great Company, and will only receive a refund, if any, as provided by suppliers and in accordance with the Supplier’s terms and conditions. A ‘trip’ or ‘booking’ often consists of multiple components, each of which may carry its own cancellation penalties (example: an airline ticket, a pre-trip hotel night, a multi-day adventure vacation by a tour operator, a post-trip extension designed by Travel With Great Company, all of which may be subject to a different set of cancellation policies). You will be provided with the individual cancellation policies to the extent that these are available in a distributable format, for your records, but Travel With Great Company is not responsible for this policy distribution. Clients are responsible for obtaining the applicable policies, either by contacting Travel With Great Company and requesting a copy (if available, otherwise it will be verbal delivered) or by consulting the individual suppliers and/or their catalogs. For this reason, we strongly recommend that client’s purchase travel protection insurance.
Pertaining to the room portion of your trip; once your reservation is made a $150 nonrefundable penalty will be assessed up until any additional resort penalties take effect. The aforementioned is per person or entire room canceling (so if 1 person within the room cancels these same rules apply for that person). Regarding Airline tickets: if Travel With Great Company booked your tickets, they are 100% non- refundable and subject to individual airline penalties/fees (see insurance below).
Cancellation by the Tour Operator: If the contract between Travel With Great Company and the passenger, on the one hand, and/or the contract between Travel With Great Company and the designated carrier, on the other hand, is cancelled by the tour operator for any reason whatsoever, all partial or full payments made for the trip will be refunded in their entirety, without any further obligation on the part of the tour operator.
Cancellation by Travel With Great Company: If travel plans are delayed or cancelled for any reason there will be no refunds issued by Travel With Great Company, except in those circumstances where Travel With Great Company has issued its own schedule of cancellation, applicable to all or a portion of a booking (whenever such a schedule is issued, it will specifically indicate which trip component(s) it is issued for and it will apply ONLY to the specific trip component(s) indicated).
Force Majeure: We cannot accept liability, provide any refund, or pay any compensation where the performance or prompt performance of our contractual obligations is prevented or affected, or you otherwise suffer any loss, injury, death, inconvenience or damage as a result of circumstances amounting to “force majeure”. “Force majeure” means any event or circumstances which we or the supplier of the services in question could not foresee or avoid. Such events and circumstances may include, acts of God, actual or threatened, war, insurrection, riots, strikes, civil action, decisions by governments or governing authority, technical or maintenance problems with transport, changes of schedules or operational decisions of air carriers, terrorist activity or the threat thereof, industrial action, natural or nuclear activity, epidemic, pandemic, illness, physical injury, quarantine, medical or customs or immigration regulation, delay, or cancellation, adverse weather conditions, fire and all similar events outside our control. Furthermore, there will be no refunds due to fear of travel from actual or threatened terrorist, health, political, pandemic or other similar events.
Travel Protection Insurance: It is the traveler’s responsibility to protect their purchases and Travel Insurance is strongly recommended. Traveler is advised to obtain appropriate insurance coverage against these risks including coverage for Trip Cancellation or Interruption, Cancel for Any Reason, Medical Expense, Emergency Evacuation/Repatriation, and Baggage. Information is available through this Travel Agency regarding travel insurance.
Cancel for Any Reason Insurance can only be purchased at the time your reservation is made; it cannot be added after the initial trip deposit is received. Cancel for Any Reason Insurance is $64 to $194 per adult, $50 per child (2 to 12yrs of age at time of travel). Your Travel With Great Company Agent will quote your insurance policy cost upon initial trip quote. Cancel for Any Reason Insurance will allow you to cancel for any reason up to the morning of departure (prior to flight departure) with full refund (minus insurance policy cost), provides up to $800 per person baggage loss, up to $100 per person trip delay or interruption (weather & mechanical reasons) & up to $5k per person medical expenses (secondary policy). Insurance does NOT cover items you purchase outside Travel With Great Company (i.e. airfare, tours, excursions etc.). Please Note: if you initially reserve a room only package & add airfare to the package through Travel With Great Company at a later date your cancel for any reason insurance policy cost will be adjusted to accommodate the revised total trip package cost at that time. This plan does not include increased rates associated with a change in the number of individuals occupying a room. If the number of individuals occupying a room changes, the remaining travelers will be responsible for any additional costs incurred as a result of the change in the per-person occupancy rate.
Travel With Great Company is not qualified to answer technical questions about the benefits, exclusions, and conditions of travel insurance plans. Travel With Great Company cannot evaluate the adequacy of the prospective insured's existing insurance coverage. If you have any questions about your travel protection, call your insurer or insurance agent or broker.
Declining travel insurance could result in the loss of your travel cost and/or require more money to correct the situation. You also acknowledge that without insurance, there may be no way to recoup any losses, costs or expenses incurred. If you choose to travel without adequate insurance coverage, we will not be liable for any of your losses howsoever arising, for which insurance coverage would otherwise have been available. Traveler's retention of tickets, reservations, or bookings after issuance shall constitute consent to the above and an agreement on his/her part to convey the contents hereto to his/her travel companions or group members.
Changes to the Itinerary/Rates: The right is reserved to substitute hotels of similar category (if available) or change schedules without prior notice should circumstances so demand. In the event of a change in the itinerary necessitated by factors or conditions beyond the actual control of Travel With Great Company no refund can be made, nor will credit be allowed, or refund given for any services provided in the itinerary should any such services not be utilized by tour members. We reserve the right to alter any itinerary, arrangement(s), or date(s), if it becomes necessary or advisable, and each trip participant agrees to pay additional expenses required by such alternative(s), if any. All prices are subject to change without notice. Availability of refunds for air transportation included in a tour and additional transportation costs for a person who does not utilize an air transportation part of the tour will vary with the type of transportation and the point at which transportation is not used and shall be made at the sole discretion of Travel With Great Company. All rates quoted in the description(s)/itinerary(ies)/brochure(s) are based on the current carrier tariffs and current international exchange rates and are subject to adjustment without prior notification in the event of changes therein, and any increase resulting from such adjustment shall not modify the cancellation provisions in the tour description/itinerary/brochure or the Trip Reservations and Details from accompanying this disclosure notice.
Alternate Dispute Resolution: Travel With Great Company desires to maintain friendly relationships with its clients (agents, sellers, buyers, etc.). In order to provide for a mutually beneficial relationship, Travel With Great Company has established an alternative mediation program in the event of a misunderstanding or dispute between Travel With Great Company and its clients.”
If a dispute arises out of or relates to this contract, or breach thereof, and if the dispute cannot be settled through negotiation, the parties agree first to try in good faith to settle the dispute by mediation administered by the World Travel Dispute Center under the applicable guidelines as established by International Forum for Travel and Tourism (IFTTA) before resorting to arbitration, litigation, or some other dispute resolution procedure. If mediation is not successful, the parties will settle by binding arbitration administered by the World Travel Dispute Center under the applicable guidelines as established by IFTTA. Judgment on the award rendered by the arbitrator(s), or written agreements of the parties, may be entered in any court having jurisdiction thereof or written agreements of the parties. If litigation is necessary to enforce this agreement, the prevailing party(s) shall receive costs and attorney’s fees. In the event that an IFTTA qualified mediator or arbitrator is unavailable, both parties agree to the submission of the dispute to a mutually acceptable dispute resolution service.
Limitations: The issuance of any tickets, reservations, or bookings by Travel With Great Company is done on the express condition that: 1. Travel With Great Company shall not be responsible for any changes in fares, rates, charges, or prices initiated by the carrier(s) or supplier(s) of services, and 2.Travel With Great Company shall not be responsible for any damages resulting from cancellations, changes, or disruption of any services and/or for refunds of monies already paid or transmitted to any carrier or supplier of services. Customer's initial retention of tickets, reservations, or bookings after issuance shall constitute a consent by customer, on his/her behalf and on behalf of his/her companions, to the above. Nothing agreed to herein by the customer is meant to interfere with customer's legal rights against any carrier(s) or supplier(s) of services.
Non-Responsibility: UniquelyU Enterprises, Inc., d/b/a Travel With Great Company is acting as a mere agent for suppliers as stated above and its agents, servants, and employees, shall not be responsible for personal injury or property damage, loss or delay, or change of itinerary incurred by any person or tour participant arising out of the act of negligence of any direct or supplemental air carrier or other person or entity engaged in transporting the passenger, hotel or other person rendering any of these services, or accommodations being offered in these tours; nor shall Travel With Great Company be responsible for any injuries, death, damages, loss, or delay in any means of transportation or by reason of any event beyond the actual control of Travel With Great Company or of any agent or supplier or due to force majeure. The right is reserved to decline or accept or to retain any person as a member of a trip; change a trip from ‘escorted/guided’ by Travel With Great Company, to ‘partially escorted/guided’ by Travel With Great Company or by a replacement escort, to ‘unescorted’ by Travel With Great Company or by a replacement escort, should circumstances preclude the designated Travel With Great Company escort or replacement escort from accompanying the trip for whatever reason; or to cancel a trip outright due to low passenger sign-up numbers, illness of a service provider, supplier default, or any other circumstances beyond the control of Travel With Great Company.
Indemnification: Client agrees to and shall indemnify and hold harmless UniquelyU Enterprises, Inc., d/b/a Travel With Great Company and each of our officers, directors, employees and agents (collectively “Travel With Great Company”), from any expenses, losses, liabilities, damages, judgments, settlements and costs (collectively, “damages”) involved with or incurred by Travel With Great Company (including, without limitation, reasonable attorneys’ fees and the advancement of same) with respect to any claims, law suits, arbitrations, or other causes of action, which result, directly or indirectly, from: (i) Client’s breach or violation, or threatened breach or violation, of this Agreement (including without limitation the Release) (ii) Client’s failure to obtain any signed Release from a Participant and any damages claimed by such Participant or on such Participant’s behalf against Travel With Great Company with respect to the trip; and/or (iii) any Client Participant’s breach or violation, or threatened breach or violation, of the Release signed by such Participant to the extent that such Participant is held not to be responsible for any damages incurred as a result of such breach or violation (real or threatened).
Assumption of Risk/Covenant Not to Sue: Client is aware that travel such as Client is undertaking on the Trip may involve hazardous activities, some in remote areas of the world. Inherent hazards and risks include, but are not limited to, risk of injury or death from: motor vehicles collisions, animals, roadway hazards, slips, and falls, consumption of alcoholic beverages, tainted food, or non-potable water; exposure to the elements, including heat, cold, sun, water, and wind; my own negligence and/or the negligence of others, including tour guides, other guests, Travel With Great Company employees, agents and/or representatives; attack by or encounter with insects, reptiles, and/or animals; accidents or illness occurring in remote places where there are no available medical services; fatigue, chill, overheating, and/or dizziness,; known or unknown medical conditions, physical excursion for which I am not prepared or other such accidents; the negligence or lack of adequate training of any agents or employees of Travel With Great Company or their third-party providers who seek to assist with medical or other help either before or after injuries have occurred; accident or illness without access to means of rapid evacuation or availability of medical supplies or services; and the adequacy of medical attention once provided.
I understand the description of these risks is not complete and that unknown or unanticipated risks may result in injury, illness, or death. In order to partake of the enjoyment and excitement of this Trip, Client is willing to accept the risks and uncertainty involved as being an integral part of travel. Client hereby accepts and assumes full responsibility for any and all risks of illness, injury or death and of the negligence of Travel With Great Company and agree to and shall hold harmless and fully release Travel With Great Company from any and all claims associated with the Trip, including any claims of third party negligence and you hereby covenant not to sue Travel With Great Company for any such claims or join any lawsuit or action that is suing Travel With Great Company.
Baggage Fees: Due to continual changes in airline baggage policies it is suggested that you inquire with your airline's website for up-to-date fees & information. Travel With Great Company is NOT responsible for additional fees incurred for baggage or seating. BAGGAGE FEES ARE NOT PART OF AN ALL-INCLUSIVE PACKAGE!
Please review "Updated Checked Bag and Carryon Bag Rules" at www.TSA.gov
Airline Schedule Changes and Cancellations: Occasionally airlines change flight schedules & may even cancel flights entirely. These changes are beyond Travel With Great Company's control. In the event that such a situation occurs; Travel With Great Company will do it’s very best to assist you with finding best possible alternate option(s). If the flight time change is minor (2 hours or less) the airline will automatically make the change (airline policies/rules entitle them to legally do so). Travel With Great Company will notify you of major changes. Please Note: there may be additional costs to re-book a new flight should the airline cancel or make a major change to your original flight itinerary. Travel With Great Company is NOT responsible for any additional costs or fees imposed by the airlines. It is the responsibility of the passenger to check for last minute airline flight time changes within 24 hours of departure. Travel With Great Company is not responsible for changes that may occur within 24 hours of original flight departure time.
Re-Confirm Your Flight: Travel With Great Company advises you personally to re-confirm your flight schedule within 24 hours prior to departure directly with the airline in case of any last-minute changes or delays. Most airlines allow you to check in online 24 hours prior to departure using the “Record Locator” (found in your Travel With Great Company documents)
Airline Check-in: Please check in with your airline at the airport no later than two (2) hours prior to scheduled flight departure time.
Resort Check-in: Check-in time at most resorts is 3:00pm (local time). If you arrive prior to 3:00pm your room may not be ready. The resort will store your luggage in a secure location on property so you may start enjoying your vacation without delay. Change into something more comfortable and enjoy a nice lunch, swim in the pool, walk along the beach, etc. until you are notified that your room accommodation is ready for check in.
Dress Code: ** MEN ** - Please be advised that some resort restaurants may require long pants, collared shirt, & Closed-toe shoes. Please pack accordingly.